Valley Vista Telepsychiatry, PLLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide through our marketing website at valleyvistapsychiatry.com and related subdomains.
Scope
This policy covers the marketing site and contact forms only. Once you create a patient account and access our patient portal, your protected health information is governed by our HIPAA Notice of Privacy Practices.
Information we collect
Information you provide
- Name, email address, and phone number when you submit a contact form, request information, or book an appointment
- State of residence (to confirm we are licensed in your state)
- Resume and demographic information when you apply through our careers page
- Any voluntary information you include in a free-text message
Information collected automatically
- Standard server log information (IP address, browser type, pages visited, referrer URL, timestamps)
- Anonymized analytics data (page views, time on site, device type) where consent permits
How we use information
- Respond to your inquiry or appointment request
- Verify that we serve your state
- Send you the information or follow-up you requested
- Operate, maintain, and improve our website and online services
- Detect and prevent fraud, abuse, or security incidents
- Comply with legal obligations
We do not sell your personal information. We do not share it with third parties for advertising or marketing purposes.
Sharing & disclosures
We share information only as needed to operate the website and deliver services:
- Service providers — hosting, email delivery, analytics, and security vendors that operate under HIPAA Business Associate Agreements where they may handle PHI
- Legal & safety — when required by law, valid legal process, or to protect the rights, property, or safety of our patients, staff, or the public
- Successor entity — in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections
Cookies & analytics
We use a small number of strictly necessary cookies (session, security) and optional analytics cookies to understand how visitors use the site. You can refuse cookies through your browser settings, though some site features may not function as intended.
We do not use third-party advertising cookies or retargeting pixels.
Security
We use industry-standard administrative, technical, and physical safeguards to protect information transmitted through the website, including TLS encryption for all form submissions and infrastructure hosted in environments that meet or exceed HIPAA and SOC 2 requirements. No method of transmission over the internet is 100% secure, however, and we cannot guarantee absolute security.
Your choices
- Access & correction — Contact us to request a copy or correction of personal information we hold about you
- Deletion — Request deletion of marketing-site inquiries (subject to legal record-keeping obligations)
- Opt out — Unsubscribe from marketing emails using the link in each message
Residents of certain U.S. states may have additional rights under state privacy laws. Contact us to exercise those rights.
Minors
Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under 18 through this website. If you believe we have collected information from a minor in error, please contact us so we can delete it.
Changes to this policy
We may update this policy periodically. The "Last updated" date at the top of the page indicates the most recent revision. Material changes will be highlighted via a notice on our homepage.
Contact us
Questions about this policy?
Email: privacy@valleyvistapsychiatry.com
Or use our contact form.