Valley Vista Telepsychiatry, PLLC is committed to ensuring that our website and digital services are accessible to people with disabilities. We believe that everyone — regardless of ability — deserves equal access to high-quality mental healthcare information and services.
Our commitment
We strive to provide a website that is accessible to the widest possible audience. We design with accessibility in mind from the start, test continuously, and treat accessibility as a core part of product quality — not an afterthought.
Standards we follow
Our website is designed and tested to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more usable for everyone.
We also strive to comply with Section 508 of the U.S. Rehabilitation Act and applicable state-level accessibility laws.
Accessibility features
Our website includes the following accessibility features:
- Semantic HTML structure with proper heading hierarchy for screen readers
- Alt text on informative images; decorative images are marked appropriately
- Keyboard navigation supported across all interactive elements
- Visible focus indicators on focused elements
- Color contrast ratios that meet or exceed WCAG AA requirements
- Resizable text up to 200% without loss of functionality
- ARIA labels and landmarks where helpful for assistive technology
- Captions and transcripts for video content (where applicable)
- Forms with descriptive labels, error messages, and ample tap targets on mobile
- Telehealth platform compatible with common screen readers and keyboard-only navigation
Known limitations
Despite our best efforts, some content on our website may not yet be fully accessible. We are actively working to address:
- Older PDF documents — newer documents are being remediated as we identify them
- Embedded third-party content (e.g., maps, scheduling widgets) over which we have limited control — we provide accessible alternatives on request
Reporting accessibility issues
If you encounter an accessibility barrier on our website or have a suggestion for improvement, please contact us. Feedback from users with disabilities is invaluable — we read every report and respond within 3 business days.
Email: accessibility@valleyvistapsychiatry.com
Or use our contact form and select "Accessibility" as the topic.
When reporting, please include:
- The page URL where the issue occurred
- A description of the barrier
- The browser, operating system, and any assistive technology you were using
Alternative formats
If you need information from our website in an alternative format — large print, plain text, audio recording, or another format — let us know and we'll provide it free of charge.
This statement was last reviewed and updated as part of our regular accessibility audit cycle. We re-audit major site updates and conduct a full accessibility review at least once per year.